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Complain to County official (Edit Me)

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Shoutout to Fairfax County Public Utilities Commission. Had a problem and tried to contact Verizon. Tried phone, internet, chat, letter and text. Nothing but robots and digital software. No response whatsoever.
Contacted Fairfax County Public Utilities Commission and filed a complaint with Prescott Barbash, Consumer Specialist, Fairfax County, Virginia Consumer Affairs.
Not only did I get my problem resolved, but it happened within 2 hours.

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